PAYMENT METHODS

• Prepayment in the form of a standard bank transfer
• Cash on delivery, i.e. payment in cash directly to the courier upon receipt of the order
• Prepayment by electronic transfer via the service PayPal
• Prepayment by electronic transfer via the service PayU.pl

DELIVERY METHODS IN POLAND

• In case of choice payments in the form of prepayment (traditional transfer, electronic transfer PayU.pl or PayPal) delivery cost by DPD, DHL, Paczkomaty 24/7 courier is PLN 16.00 
• In case of choice payment by cash on delivery delivery cost by DPD, DHL, Paczkomaty 24/7 courier is PLN 20.00 

• In case of choice payments in the form of prepayment (traditional transfer, PayPal electronic transfer) delivery cost by DPD courier is PLN 60.00

BANK ACCOUNT NUMBERS

• PLN account: mBank 31 1140 2004 0000 3202 4580 0520
• EURO IBAN account: PL65 2490 1057 0000 9902 1632 1557 BIC / SWIFT: ALBPPLPW

ORDER COMPLETION TIME

• Orders placed via the ster-tronic.pl online store are processed on business days from Monday to Friday.
• Depending on the selected payment and delivery method, order processing time may vary.
• In the case of products marked with a "Delivery time" of 3 days, the order is processed immediately after meeting the payment and/or logistic conditions.
• In the case of products marked with "Delivery time: e.g. 7-14 days", the order will be completed within the specified time, after meeting the payment and/or logistic conditions.
• Orders placed on business days after 3 p.m., regardless of the selected form of delivery, and orders placed on public holidays and on holidays announced earlier by the Seller in a message on the ster-tronic.pl store website, are processed in the order on the following business day.

• If you choose to pay in the form of traditional transfer the order will be processed on the day the payment is credited to the Seller's bank account and delivered on the next business day

• If you place an order on business days before 3 p.m. and choose quick electronic payment using the service PayU.pl the order will be processed on the day the payment is confirmed by the PayU system (in 99% of cases on the day of payment) and delivered on the next business day

• If you place an order on business days before 3 p.m. and choose quick electronic payment using the service Paypal.pl the order will be processed on the day the payment is confirmed by Paypal (in 99% of cases on the day of payment) and delivered on the next business day

• If you place an order on business days before 3 p.m. and choose to pay in cash downloads the order will be processed the same day and delivered the next business day

LOGISTICAL SERVICE

• The courier company DPD - www.dpd.com.pl and DHL - www.dhl.com.pl are responsible for the logistics of orders.
• According to the assurances of the DPD and DHL courier companies, parcels are delivered within 24 hours from the moment the order status changes to "Sent„.
• All shipments sent by Poczta Polska are sent as priority registered mail, delivery time is from 1 to 3 business days.
• All shipments are sent via parcel lockers, delivery time to the parcel locker is 1 business day.
• If there are any doubts regarding the condition of the delivered shipment, please complete the damage report in the presence of the DHL or DPD courier in order to file a complaint.